Service and Communication from Cavalletti have been nothing short of stellar - very friendly, very helpful and first class, the 14-day trial was fantastic and allowed us to ensure it was the saddle for us. We purchased the covered leather jump saddle for my thoroughbred who is regularly competed by my rider. It was essential to me that we spent money wisely and these are around the same price as a decent synthetic but with the advantages of being leather. They are slightly heavier than your normal synthetic but a lot lighter than your traditional leather saddles. Fit on the horse is like a glove and she moves so much freer than previously. My rider tells me that this is the most comfortable saddle she has ever ridden in! The advantage of the changeable gullet system means we can adjust the fit as it changes through the season. More than happy with the quality and it is exceedingly good value for money! we are already considering purchasing a second for our other competition horse!