Never, never deal with this disgusting store! I will say right away, if you paid by credit card or PayPal, you can do a chargeback! I bought Mason Margiela ballet flats there, received them quickly, tried them on at home and changed my mind about the color! I saw that I had already received them with slightly dirty soles, but even if I had left them, it would not have been a problem, since they could have been tried on before me. Therefore, unfortunately, I indicated the real reason on the return label (that I changed my mind), but I should have indicated that you sent them to me damaged! They were taken by a DHL courier, they were quickly returned, but then the interesting part began, they processed the return for a long time, but then I received a letter that I was waiting for a parcel from them, but I did not order anything! I write to them and they tell me that I allegedly returned damaged goods to them! Although this is not true, I tried them on only once in the apartment! This is manipulation so as not to return your money! Absolutely unprofessional approach! They themselves put things up for sale with defects, and then say that it is your fault and they will not accept the goods back! I will never buy anything there, even if it is significantly cheaper