My overall experience with Christy has unfortunately been a very poor one. Although the actual towel itself is nice and the person that I bought it for liked it, the additional personalisation option was a huge let down in my opinion. I bought this towel for my father as a gift as he said he wanted a towel, so after looking around the internet I ended up buying from Christy which I regret. I opted for the personalisation as it was a gift, however they got the personalisation wrong and I would have thought that the prices that are being charged for the towel and even extra for the personalisation, the bare minimum I would receive in return would be what I actually ordered. I would instead recommend buying from M&S as you would get a similar, if not better, quality towel. Whilst they do not offer personalisation, I would rather have no personalisation than incorrect personalisation.