We have used Classic Blinds on a number of occasions for shutters in our apartments and have always been delighted with the service and quality of product received. Unfortunately our experience this time was somehwat disappointing. We enquired about a blockout curtain for our bedroom and visited the Showroom in Parry Street. We were shown fabrics and what we thought was an example of what we were receiving if ordered, but what we ended up with was not what we were shown in the showroom. The curtains we ordered we understood woud have a backing curtain (blockout) loosely stitched to the front curtain but 'apparently' this costs extra. What we received were curtains that are attached to the backing fabric with a plastic 'labelling gun' type thing. It looks clumsy, and very very cheap. I was told that this is industry standard but I think it may be the 'basic;' standard of whoever the supplier is that Classic Blinds are using. An example of this type of 'join' is not what is shown in the Showroom and if we had been told the stitiching cost extra - we would have paid for this. The Customer service staff were lovely and did offer for us to have the curtains taken down and sent to Sydney to have them stitched but we declined this offer as it is a very large window/door space with direct morning sun and we really didn't want to risk being without a window covering for what could be an extended period of time. Just a heads up for anyone ordering curtains to clearly know what you can expect once the curtains are made. Hopefully Classic will also have an example in the Showroom moving forward of all options purchasers have in regards to the curtain finishes.