Be very careful, I will be proceeding with this company legally. They took my etransfer funds and refuse to fund my account. The email response make no sense at all and I’m getting a copy paste response after following up.
This is thousands of dollars, my account was funded from my Scotiabank account rather than my TD account.
Both accounts are under my personal name registered with Coinberry. Obviously the emails associated with my etransfer are different for 2 banks. They are refusing to return thousands of dollars or fund my account after I’ve provided proof of transfer from MY bank account.
I do not understand your motives here or you have a generic email you send out when your intent is to steal money. Obviously your intent is NOT to prevent fraud as you guys are the ones committing FRAUD. Why do I need to stay up at night worrying about a so called legitimate company stealing my funds, they have no phone number and zero personal customer service to boot.
I suggest you do the right thing and return my hard earned money. This along with all my emails and proof of etransfer will be posted publicly on YouTube if you do not address this issue as well as a lawsuit to follow, even if it costs me more than you stole.
“ Hi Lorne,
The name on an e-Transfer funding order we received did not match the name on account. Kindly confirm the name on the e-Transfer payment along with details regarding the origin of the funds.
If you are sending funds from a business, please provide a copy of your Articles of Incorporation.
Best Regards,
Coinberry Customer Success”"
What does this mean, Coinberry Customer Success??? I’ve provided evidence it came from my bank account. This email was responded to mine in the same fashion twice in a row, as if they never even read my email. This bank account matches my coinberry account and my legal name, the email is different...How does that give you the right to keep my money??
AVOID THIS COMPANY AT ALL COSTS!!!!!!
3 years ago
Coinberry has a
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