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Agnes
Confirm Testing 51 Hamstead Marshall plus the post code should have reached me. I am concerned that I sent you my full address with House Name when ordering the kits. That should suffice. How on earth would the public know you take the address from the PLF. I presumed the PLF did not have enough lines when they sent that back to me. Perhaps this is something you should look into. A E Tyzack I do not know what ‘form information’ you are referring to, that did not have the full address, perhaps you could enlighten me. The 2 Day test was delivered on time using the address. The 8th Day test attempted delivery was within 80 yards of my door and I received no phonecall. A E Tyzack No Day 2 result. Day8 kit not delivered. The 1st time I used your firm, the server was down so it was not possible to confirm the Day 2 test had been sent. I reported it in various ways and when the server was back up but did not receive confirmation the test was negative. However, boths test packages were delivered correctly. The 2nd time I used your firm, DPD tried to deliver the 8th day test to a wrong unihabited building with no address in the same private drive/cul de sac, they did not try phoning me or ask any neighbour who would have informed them as it is a small private area. DPD emailed, with photo showing the unnamed doorway, that it would not be delivered till Monday so quarantine would be much longer. I phoned the DPD who said the driver would return later that evening which he did not do. More phone calls and they did send someone next day. I noted the package did not have the House Name which is essential and which I had given you along with my tel No.
3 years ago
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