Control Account pursued aggressive tactics on an unverified debt, escalating fees without verifying legitimacy. The invoice they cited was misspelled, and their initial letter looked like a scam, with broken links that raised doubts about authenticity. Despite my attempts to clarify with their client, they ignored all reasonable explanations and continued pressuring with added fees. If you’re facing similar issues, I strongly recommend escalating your complaint to the Financial Ombudsman Service (FOS) to ensure fair handling and avoid unnecessary financial stress