Very unhappy customer I have purchased a rangemaster cooker on the basis it will arrive in 10 days when I was trying to book the delivery through product care who is working with Costco I have been advised that the cookers have ran out of stock but mine has been reserved and booked a delivery for 21 of April however at the end of the day before delivery giving me less than 24 hours notice that the cooker is out of stock and the next stock in 3 months time contacted both Costco and product care been promised lots of time that they will come back to me as I need a compensation I have paid for a plumber who disconnected my previous Cooker and ready to fit the new one. I have been very upset to have felt with Costco and product care customer service is terrible and the didn’t come back to me yet in regards what will happen next I will be reporting to watch dog as it looks I’m not the only one as on the day of delivery they kept sending me messages that my delivery will be delivered and giving me an hour time slot but on time of delivery I went to check update but a system error appeared. Could you please advise why you haven’t returned back my calls is that how you treat your customers ???
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