Absolutely shocking customer service. The item I am talking about was ordered in December. It was due to be delivered in February and did not arrive on time. Due to the item not arriving I wanted to cancel the item. Surely I am within my rights to do so! We are now in October I still have not received the item or been refunded! On speaking to a manger after months of attempts I was told the directors haven’t approved the refund. What! You didn’t deliver the item on time, I would like a refund… I’ve chased this for months and now to be told no we won’t give you a refund! No item no refund… I will never use this company again… staff are rude and pass the blame… I am being made to feel like I am in the wrong for asking for a refund on a item they did not deliver! I don’t want the item 8 months on! Disgusting customer services!