There are a lot of competitors in the market for PC builders, but I am extremely happy I chose Create PCs — it was a seamless and easy process. I was looking for a fully customisable PC with the highest specifications, however I was nervous about getting it right. I opted for their bespoke service, filled out the information and was shortly (24 hours) contacted by Create PCs, specifically Shiv. Shiv worked closely with me to ensure that my vision and requirements were met. Shiv was friendly, patient and happy to help in whatever manner he could — this is true throughout the entirety of the process (from initial design ideas, to building, delivery, and aftercare where I needed assistance in the BIOS). Any requests I had through the process were always picked up quickly and reliably. Regarding the build quality itself, the system is beautifully constructed and an absolute pleasure to look at. After 2 weeks, I haven’t had any issues, but if I did encounter something, I know that Create PCs would be more than happy to help resolve any issues. Shiv would check in with live build updates and photos, asking me for my opinion on how the cable management was looking and if there was anything that should be adjusted. In terms of delivery, Shiv offered me the option to come to their warehouse to collect the system, but I opted for home delivery. First, they used DPD which is great because they are, in my experience, the most reliable courier. Second, the system is generously wrapped to avoid any damage in transit — there was no chance the system would be damaged. If you’re nervous about using Create PCs, just drop them an email and you will quickly learn they are there to help you — it feels personalised. They are a company that truly cares about customer service and satisfaction which, to me, was very important to feel safe spending thousands on a PC.