I ordered a washing machine and paid extra for delivery and installation. The technician who installed the machine was very pleasant which is more than can be said about his colleague who was rude and left packaging debris in the entrance hall. The technician assured me that there were no leaks and the machine was good to go. He gave me a very quick demo which left me to work out for myself how machine operated. I soon discovered that the technician had left a pipe loose under the sink causing a bad leak. I had to tighten this. The 1st time I used the machine it was vibrating and wobbling all over the place. I realised that it had not been stabilised during installation. I had to manually pull the machine out of situ an lift it up to adjust the legs. I have tried everything to contact Currys to complain. The phone number they give is not appropriate to make a complaint as it is all automated. The webchat is also useless as the advisors can only deal with general enquiries. However I was assured that my complaint had been recorded and would be resolved within 48 hours. Nothing has happened. Currys have not responded at all. I am absolutely disgusted with this very poor level of customer care.