Ordered a keyboard and mouse for instore collection, I drove 20 mins to the store and the online team had sent the wrong mouse. The guy at customer service rang the online team and put me on the phone to them. They told me to take the items home and they will send DPD to pick them up the next day (yes, I was told to send both back even though only the mouse was incorrect), and then they'd send the correct order to the store for me to collect. They refused to send the correct order to my house, so another 40 minute round journey for me because of their screw-up. The items were collected 3 days ago and I've heard nothing, I've been on web chat twice and no one has any idea when I'll hear anything, just that I could 'expect to hear within 7-14 days'. This is atrocious customer service and I will never shop at Currys again. And I will persuade other family and friends to steer clear from now on. What a joke.