It's been over a month since I ordered my knit hat, emailed almost 11 times and no response, tried to call, never picked up the phone, tried to chat on Facebook again no response, now I'm out of options and don't know what to do, are the positive reviews legit or fake, no idea, the thing is to take somebody's money and never send there order is steeling from your own customers. Please contact me and prove me wrong. order # 121177
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