STAY AWAY or REPORT ABUSE. Design Eminent (DE) is hosted on Liquid Web (LW), which is a legitimate company. The IP# that DE is using is 67.227.158.102 You can report DE for abusing the LW servers for malicious activity at their complaints page https://www.liquidweb.com/contact-us/abuse/ In our case they recommended contacting law enforcement.* DE was hired to redesign my client's website, but they hijacked it from the reliable hosting service, where it was paid up for 3 years in advance, and they installed it on their account at Liquid Web, not supplying my client with a password. My client paid an extra $999 over the phone for SEO to improve Google rankings. Weeks later when nothing was done, I inquired with DE, and was sent an invoice stating the charge was for "Lifetime Plugin Renewal", which is a process that is typically automated. When my client asked for the money back, they cut off communications and, didn't do any plugin updates. Avoid this company, it is a scam. PS here is the response from Liquid Web to my complaint: Thank you for your email and information. As you can appreciate, our obligation is to address this directly with our customer so we will not share any details of the investigation or actions with external parties. We appreciate you raising this issue and take all concerns of this matter very seriously. *You may wish to consider pursuing this with the applicable law enforcement authorities in this case. https://www.liquidweb.com/about-us/policies/complaints-and-community-guidelines/