At first the process was simple. However once I went to collect the car the issues started First, they couldn't find me on their list! Had to call some number in Casablanca, and after almost 30mins they found me! After denying I had a reservation. Next they won't accept my card! Even though it's in my name and has more than enough funss, saying it needs to be the same card as the reservation. However discover car took payment via PayPal. The vendor doesn't even know what PayPal is!! And kept repeating has to be the same card. Tried calling the emergency booking issue number provided by discover car, and you know what happened? They f***ing said that I need to email them!! No customer service, just an automated message! While in the airport at the service desk I need to email discover car and wait upto 48 hours for a response! How ridiculous is that? Once they responded after 3 hours, the agent didn't even read my email. Instead told me to use a credit card in my name! Which I clear did and already explained this is the case but the vendor is refusing because I paid initial payment using PayPal! Avoid this company at all costs. They cost me the rental car and my holiday! Ruined my day and of my family. Worst vacation so far all because of discover car. I will remember this company rest of my life. Update: Discover car challenged this review and wanted proof. I emailed them everything yet they ignored it. Update: Discover car replied to my email after 3 weeks. Saying I didn't collect the car because I didn't have enough funds in my card and that according to their terms I won't get a refund. They just keep digging themselves a deeper hole.