STAY AWAY!!
I’ve traveled all over the world and “Rented cars from every company” this one is the WORST
I booked my car with “Discover Car Rental” thinking it was a good deal, but it wasn’t, I initially canceled my booking and by mistake I took CREDIT not my money back (Make sure you read it’s all in small Print)
I’ve called customer service several times, but they wouldn’t refund me my money back that they took.
I found a better deal with the same company “Discover Car Rental” With the total of $950 CAD , credit was applied with the initial booking which was $237, when I got my credit statement they’ve charged me 2 separate transactions $950 and $237. They’ve scammed me for $237 CAD
When I arrived at Zagreb Airport to pick the car up by gentleman name; Tomislav has helped me with my vehicle, when he assigned me the car he asked his co worker if this car was fixed and good to go, his co worker responded “YES car is good to go” my respond right a way was: is there something wrong with the car that I should be aware of -He said NO all good, car is good to go.
This car has stalled on me more than 7 times on a highway, on the side of the road where cars can barely go by, it’s very dangerous and unsafe. The car starts shaking and “the engine light comes on”
I called customer service at the airport and spoke with the same gentleman name: Tomislav (the guy that initially gave me the car)
He told me Sorry nothing we can do about it here is the number and call “Road assistance and deal with it” Excuse me deal with it? They knew the car was not fixed and gave it to me, when I’m on my vacation and paying for something or anyone out there “I Expect it to be in working condition” or if something is wrong with the CAR simply give me the new one which I did ask for it, (BUT since they live in Corrupt Country, and there is no such a thing they tell you) “GOOD LUCK call someone and deal with it yourself” They didn’t even try to help, or finding a solution
If any of you get this car be aware it will stall on you randomly:
I have received a following CAR: Model: Corsa Colour: Orange Plate: ZG8516IN
When I was returning the car lady by name: Lana was sitting at the front desk I tried to tell her what the problem was with the car, she was very rude and didn’t want to hear it, and told me to go back and return the car where I picked it up from. Telling the guy on the phone “Please Argue in my name Lana and tell me off”
I told her first able I understand Croatian language and 2nd you’re very unpleasant and rude.
STAY AWAY!! Absolutely never, ever booking with Discover cars again. The WORST
2 years ago
Discover Car Hire has a
4.4
average rating
from
522
reviews
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