dishonest, unscrupulous and shady. Don’t bother complaining/raising issues: closed ranks, gaslighting, no customer service. Faults identified before sale and had to argue for each to be rectified. Calls/emails pressuring me to complete sale and pay before these were resolved. They said the issues were dealt with bar one, felt no choice but to take the car whilst part “on order”. Assured they'd contact me when this in. No contact. After a few months I chased, spent considerable time trying to get someone to action-hung up on, told understanding was incorrect etc etc. Then advised there was no fault (AA disagree). Advised the part available and not on order so I must be mistaken! From point of purchase screen flickering, now blank. As I was under the impression that they would be calling me I waited: thinking I could get this sorted when they contacted me to resolve the outstanding issue: now to get told it’s been too long. Once they’ve got your money they don’t care. Please avoid.
2 years ago
Drive Vauxhall has a
1.9
average rating
from
16
reviews
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