I ordered hesitantly from e-outdoor after finding they were selling the coat I wanted cheaper than anywhere else. I should not have been worried! The website was easy to order from and I received email updates throughout the process. The very next day I received despatch confirmation with tracking details and the next day my parcel arrived. It was well packed and the even the courier was friendly! I would not hesitate to recommend e-outdoor, they have certainly performed way above average and the service has by far surpassed any that I have received from other online shops.