Do not purchase online. I purchased a jacket online November 21st, with the 7 to 9 day shipping time. after a few weeks with a payment pending on my account, they informed me that it was back ordered and they would NOT be fulfilling my order. Even though it was in stock when I ordered. So after the company canceling my order, I purchased another jacket from another company. With a payment pending still on my account, and multiple calls to the company to remove it, not getting anywhere with them, horrible customer service. Guess what shows up on my doorstep January 6th? You guessed it, the jacket that I ordered November 21st, that they canceled. Don't bother ordering online from this company. If anything, go into a store, do not online shop with Eddie Bauer.