The team building we received was well intentioned and delivered by an approachable team in EML, but it was lacking a few key components: - It was not clearly instructed when we were required to go into breakout rooms what the set up would be - Teambuilding exercises were not made clear by staff live at the session - Links to games weren't well posted - Feedback system - emailing the team - cost time together as a group - The instruction videos cost valuable time in breakout rooms - it is much more personable to deliver a "how to" presentation live to the whole client group and then split people into breakout rooms, leaving people time to ask questions - The games could be better as instructions were not clear and it felt very self-led - The software used for games seemed old fashioned - The horse racing game wasn't really interactive at all and the jokes were quite old fashioned - The treasure hunt was fun More interaction from live staff, less reliance on email, better signposted links and an improvement on the team games would make a huge difference to the wider event. I would in all honesty lose the horse racing since it's quite clunky and doesn't feel interactive.