Terrible customer service. VERY VERY Poor communication and denying withdrawals is absolutely cunning. A sign of illegitimacy! Very very hard to withdraw your money and then it turns out that your money is less than you put in when it was gaining profit comfortably for 6 months. I understand the market is volotile but this takes the biscuit when your money is steadily increasing and then as soon as you want to withdraw its worth nothing. Thus firm have consistently lied to me, made excuses after excuses on why withdrawal of funds cannot happen, requesting bogus transfer tax fees Grateful to my bank fraud department who introduced me to Trievals.com and recovered all my initial investment out and profits. BOTTOM LINE - Be Alarmed, don't be fooled, don't waste your money. They deserve a rating of zero.. DO NOT TRUST!!!!