FloGas have effectively trapped us in a contract that we now cannot get out of, using small print that is ambiguously worded and not highlighted or discussed anywhere in their sales / renewal process. Industry-standard notice period is 90 days - however Flogas issued us a contract that apparently requires 12 months notice starting on the last day of the contract period. So what was 'agreed' with the rep as a 2 year contract was deceptively actually issued as a 3 year contract, even though I specifically asked and negotiated 2 years due to changes in our business. I'll be pursuing this further under misselling / unfair contract law as this practice is unethical, and in volatile times denies a businesses the freedom to shop around. Flogas prices are also certainly not the cheapest available. Other providers are quoting 20p per litre less, but will understandably not hold that price whilst we serve a whole year's notice period, when the industry standard is 90 days. So other than taking the risk of canceling without another provider secured to move to, FloGas have effectively trapped us and are increasing prices knowing we cannot leave. Beware of this shark-like sales tactic. FloGas are not a business that I'd recommend, our rep didn't reply to my negotiation when I had a more competitive price - I now understand this is because they don't need to once they have us trapped!