Absolutely disgusting service, scheduling team don't actually schedule you in properly (wrong size tankers, ignore vulnerabilities) and customer service are not allowed to talk to schedulers. What sort of company fails to care about households with vulnerable people in the property despite them having a flag on the account to tell them all? Do not switch to this company, nobody is worse than this! My recent experience is receiving a text message confirming delivery when the offices are closed so you can't reschedule it if you are out at work so, take a last minute day at home and wait all day to receive a text message to say, call us as we have had to reschedule you - TWICE!!!!! Don't both, avoid at all costs, very poor customer service where one staff member actually told me they are leaving because of the poor levels of customer service and processes!!!!!!!!!!!
9 months ago
Flogas Britain Limited has a
1.1
average rating
from
24
reviews
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