Paid £1000 for a ring August 2022 . By November 2023 one diamond and ine claw had broke and lost . Took into store to which they wanted me to pay another £550 to repair . I was informed then that the ring was for show and maybe wouldn’t last as long as I expected it to . Have since had it independently looked at and was told yeh ring no longer served its purpose as another claw was breaking too . I understand things do break but Fraser Hart would not give with helping to pay for the repair . I have since purchased another ring and can already tell the quality is more superior . Will never purchase any item for them again . We had previously spent over £12000 in around 6 years .