My Fugoo speaker worked well for about a year. The advertising material claimed it was waterproof, shock proof, dust/mud/snow proof. I had it sitting on an inside shelf, and it stopped working. Endless loop of blah blah at the customer service phone. The online bot (Sheryl Carter) let me know that Fugoo couldn't fix, recycle or upcycle the unit. The bot also would not give me contact info for their recommendation of a "Local Technician" to try for repair. I do not think we should support companies that do not support their clients. It is also shocking to me that the option for a non-working Fugoo product full of plastic and electronics is the landfill. Fugoo is currently not using a sustainable economic/ecological model. Throwaway is not the answer.