Ordered new Sport in June, received out of box failure. NO response from customer support. Called, waited 40 minutes to speak to some one. Had to send it in for repair @ my expense. Will not send out new. That was 7/13. No updates even though I requested... no response, no Fugoo. Finally received a response about firmware updates not working... over 4 week response. Guess what still not working? I think you folks are going out of business and clearing your shelf’s with a bunch of reject products... and I fell for it. I doubt I I’ll ever receive back a working Fugoo.