I hadn't received my first box and was charged another 2 times for the following month and another charge that I had to call to get refunded. The girl I spoke to told me she would look into itvand call me back, she didn't, I had to call multiple times to get to the bottom of it, only to be told, we're sorry and you can cancel your subscription if you like, no resolution or desire to even try and keep me happy or as a customer, just sorry, we've put a hold on your next box in case you want to cancel but have already taken your money for that box but we can refund it. Very Disappointing treatment of a new customer and 0 customer service care factor. My subscription has now been cancelled!. No-one ever called back to follow up, I just received a generic email about thanking me for being a new member, obviously just very robotic and proved you're only a number.