Did love my Giant Fastroad SLR 1 but the frame cracked a year later. The Giant warranty team offered me a replacement frame but was not the same one I had bought as it was not available, its a 2017 model so not exactly old. I offered to pay the difference on a frame that would be better for me but they refused and offered me a lower grade frame instead. Don’t know what the point of that was. I was a fan of the brand but this service is not worth dealing with them again. The frame warranty will leave you with something that you don’t want, it’s their fault their design failed. They should be doing everything they can to rectify it, particularly when it wouldn’t leave them out of pocket as I’d pay the difference.