When I placed an order on 28th of November...it says delivery 3-5 working days. I thought that's perfect,just in time for my holiday. I am still waiting for my order after 15 working days...and after I contacted Giesswein by email and asked what's wrong with my order.. they replied next day with an email saying that due to the busy time I will receive my order next week...that means 20 working days since I placed an order. All this time at any point no one contacted me to tell me that my order will be delayed this long. Very disappointed I ordered 4 pairs of trainers to go on holiday 17th of December...but I have to go on holiday with my old trainers thanks to Giesswein or whoever was dealing with this.