The lack of communication and them acting like they never recieved your emails is very annoying. No phone number to call. Waiting days on end for a response. Waited over 2 years for my figure (Myethos Jinx) for her to come damaged. I'm just over this company. Buyer beware. I gave them multiple chances to do right. They wouldn't even let me pick the figure I wanted for equal value it was random female figures or 20% after waiting for over 2 years. Good Smile US even told me to call my bank and get them for fraud. Just over this and never will conduct business with this company again!