I should preface by saying that I think Glacier Hobbies is an entirely well-intentioned company and if something that I want is listed on their site again, I would consider doing business with them again. That being said though, this company has a couple of problems, the biggest of which being their customer service. I placed an order in April last year that was supposed to ship in semptember/October, and when it didn't, I contacted them via email regarding my order. I received radio silence for over 4 months during which I tried contacting them in various ways: instagram. Facebook, and email multiple times. Eventually I resorted to contacting my bank to retry and get my money back and only then did the company send me my package. This sounds really bad but they opted to give me a full refund on the order as well so I essentially received my item for free. This leads to believe that there was likely no ill intent on their part and it was probably an honest mistake. I'm willing to give them the benefit of the doubt on this but there are definitely some problems that they have over there with managing their orders and contacting customers.