Hi I have been dealing with them since early October last year for my brothers 50 th a ring and black rhodium cross same as most these posts took my money very quickly ,but I got told in post did not arrive so I responded with email ,not arrived so they said they would resend but alas still nothing until November when I got told oh yes it’s on it way ,oh it will be on the way excuse for delay jeweller was doing rhodium work that was why I had not got the item arrived not with black rhodium on ,so then I said thought the delay was jeweller putting rhodium on that was the delay they came back with wrong cross sent to you ,so got hold of them and said I wouldn’t return the cross until I got mine , but email came back you have to return before you get your cross ,but now I got email to say they have updated their range of rhodium crosses sent pic of one not as good as the one I have got ,so I sent message back to them I will keep and they can pay the difference in price back to me no hope in hell then ........ so please do not and repeat do not buy from this unreliable shoddy excuse of a business worst company I have done sales with ,not even offered a discount for the time it has taken and still couldn’t get the actual cross I ordered