Received order 4th April, looked nothing like the advertised product. They said they would rectify and remake one for me. 17th April they finally said the ring was put into production, supposedly shipped 9th may. 23rd may nothing received glencara claim it must have been lost by royal mail. They said they could ship it 27th may by which point I was fed up I just wanted my refund back and sent off the original ring to them. They are not replying to my emails now that I am wanting refund. I am absolutely convinced they had never sent off a 2nd ring as they were unable to provide proof. Appalling and shameful company, avoid!!!