I ordered a necklace for my partner's birthday on impulse and paid extra for express delivery.
The present arrived two days later than it should have and I believe this fault is partly Glencara's and partly FedEx.
I sent two emails prior to the necklace arriving and neither was acknowledged.
Having subsequently read the reviews for this company I believe my faith was misplaced and distorted by the positive reviews they publish on their website and thus I won't hold my breath for receiving a refund of the priority postage charge.
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