I bought two York Natural Linen Arm Chairs from Graham and Green and was a little worried they wouldn't work as I bought them online. However they are so lovely and the quality is incredible. Also I was hopeful they would come in time for a certain date and requested that but so often one is left disappointed with deliveries these days. But in this case I was pleasantly surprised. The delivery company called me and told me the time they would arrive and they couldn't have been more helpful getting them into my flat well in time for the date I had requested.