I ordered a yellow armchair from Graham and Green and have commented to all my friends that I did not realise such service still existed. They rang me to tell me more or less when it would be delivered - within a week, to my surprise - and the day before deivery, I received a call from their courier confirming. I was rung half an hour before delivery and the chair duly arrived, beautifully wrapped. The delivery men removed the packaging to reveal the stunning chair admired by all generations of our family. I shall certainly order from this company again! JS