I’m quite surprised this review request has been sent to me after the really bad communication I’ve had with Graham & Green recently. I paid for a sofa from the Bayswater store well over a month ago and was told it would take 2 weeks to be delivered. I never heard anything, not even a receipt was emailed, for a few weeks. I chased customer services on 3 separate occasions to find out when the sofa would be delivered and was told each time they would look into it and call me back but I never heard back from anyone. I chased again and spoke to a girl who did manage to call me back but said there had been a confusion with which delivery company they were going to use. She said the distribution company will be in touch but she doesn’t know when. I’ve heard nothing more from anyone! Very frustrating and certainly don’t plan on using G&G again for any of our interior projects. Looking forward to the sofa arriving one day!