Now at that time in my life I needed hearing aids. I thought twice when advised of the cost of a pair of aids to suit my life style needs. Coming home slightly deflated a quick google search and I came across The Hearing Shop, thinking this is too good to be true I contacted them via e-mail and got an immediate response from Bev saying they can help me with what was needed. Ordering was easy and Bev kept me informed from receipt of order to delivery. Delivery was quicker than the high street retailer and the follow up calls to ensure I was happy with my aids is reassuring. Highly recommend The Hearing Shop and can confirm the support is better than the high street retailer.