I’ve needed some pointing work doing (a large area)round the back of my property. Since November 2022 I’ve emailed the maintenance manager who first said the work would be done in a major works scheme coming up. After getting a letter explaining a break down of the major works cost, I emailed the HML manager back asking if the pointing would still be included. He emailed informing me to say it’s now not included the major works scheme. I emailed back to ask so when will the pointing be completed? Emailed back saying it would be completed by the end of December?? He’s an untrustworthy and dishonest individual who is now ignoring my emails. He can ignore them as much as he wants because I won’t give up. I will eventually be in touch with a property maintenance regulator if it carries on. The bin area gate is hanging off been like it months. Someone sent out months ago to repair it because it was dragging on the floor. Worked on it for 2 hours put it hung it back on and it still dragged on the floor (what a joker) HML are a to bit maintenance company who need to be closely monitored and regulated. Has a lot of there customers in previous reviews have mentioned they'll taking your money and give you nothing back in return.Stay well clear of these cowboys.