I recently had the pleasure of purchasing from Hobbco Pty Ltd, and I must say, the entire process was incredibly smooth and hassle-free. Ordering online was a breeze, with their user-friendly website making it easy to find exactly what I needed. The checkout process was straightforward, and I appreciated the various payment options available. Furthermore, I was impressed with the promptness of the delivery. My order arrived within the estimated timeframe, securely packaged and in pristine condition. However, upon inspection, I noticed that one of the kits was missing four sprues. I contacted their customer service department, and to my relief, they were quick to respond and incredibly accommodating. They promptly replaced the missing parts without any hesitation or additional charges, demonstrating their commitment to customer satisfaction. Overall, I am thoroughly impressed with my experience shopping with Hobbco Pty Ltd. Not only was the online purchase and delivery process seamless, but their exceptional customer service in resolving the issue with the missing parts further solidified my trust and satisfaction with their brand. I highly recommend Hobbco Pty Ltd to anyone in need of quality hobby products and exemplary service.