Slightly slower to dispatch than I had expected. Orderd on Friday, I emailed to check progress on Tuesday and the reply rightly pointed out the dispatch stated at the time of ordering was 1 - 2 working days. I do however consider my query to have been made on the 3rd working day! Later that day an email arrived saying my order had been dispatched. Royal mail were unable to offer any information, saying check tomorrow, which means the parcel was not in their possession (as in not yet dispatched!). Next day I was able to get information and the parcel duly arrived by tracked delivery. Otherwise I am happy with Hollands and this small hiccup will not stop me buying from them again - I just know to allow a little extra time.