Problems with Deerhunter sizing and the store unable to clarify meant I got the wrong size. But they said don’t worry if it is wrong size, it’s quick and easy to swap. - no it is not quick. Ordered 27th Nov, arrived 4 Dec, Sent back on 4th, receipted by Hollands 9th and today (16th) exchange has not yet been sent out.
Receipt of return say exchange will be sent out in their standard 4-5 working days. Why was it not sent out straightaway when they had my money and card details. I question whether they really have the stock or they order in when they get your order.
Their standard is well behind the curve compared to most online sales.
I am hoping this one comes and will be right - but really regretting going through Hollands.
3 weeks ago
Hollands Country Clothing has a
4.8
average rating
from
5,441
reviews
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