Ordered a chainsaw. After they failed to deliver ontime I was given an escalation number and told to expect an email with resoltion within 48 hours. After going through the process 3 times the shipper finally called to say Home Depot didn't check restrictions in my area and the truck was not allowed on the hwy. They wanted to reschedule but I had already purchased a chainsaw in store myself. I made multiple tickets to get my refund back and always getting an escalation to be resolved in 48 hours that never get's resolved. Unable to get agents to tell me what the head office or corporate contact information is either. very sketchy. I had to call my bank to dispute the charge. Never buy again and recommend strongly against even considering purchasing from a fraudulent company such as Home Depot. Plus their customer service sucks. Agents are robots and unable to see when they are doing the same thing 10 times and that which they are doing is not effective at all.. They'll still vote to just do it an 11th time.