We went to HU to only have a look at fireplaces, but ended up purchasing a dining table and 6 chairs, which we thought were perfect for us. The following day we came back to HU for something else and saw another table & chairs, which we preferred, but wondered if HU would cancel our original purchase. No problems, the sales were great, the exchange paperwork was sorted out without any issues and the sales assistant was polite, helpful and very patient with us. We also had to changed delivery dates a couple of times, with the final date being brought forward, again, no problems. The table was delivered on the day and within the slot we were advised. The driver called 15 mins prior to delivery, as promised. The table was assembled and the assembler took time to adjust the extensions, to ensure that these were perfectly aligned. I cannot fault anything regarding how HU staff have dealt with the purchase and delivery. 👍