Purchased leather sofa's at a cost of £4000 from Housing Units (what a disappointment). Started showing signs of leather creasing/sagging within the first few months & looked rather unsightly. After 6 months the creasing/sagging has gotten worse & looks appalling. After complaining to HU they sent a technician to inspect (supposed to be independent but does all HU's repair work??) - report stated interior padding had no elasticity thus causing creasing/sagging of leather. HU offered to replace interior padding, however the technician informed us that the same thing would occur again (what would be the point in replacing the padding if it was going to do it again?)! Requested a refund but HU say there is no fault (!) & they are not prepared to do anything further. I feel HU are just trying to fob me off & are unwilling to take responsibility for unsatisfactory goods. Next step is to get in touch with the furniture ombudsman. Would not recommend