Do not use this company they will destroy your business, we used them for over a year they lost over £6000 worth of goods and did nothing to reimburse these losses they will direct you to the carrier who will then redirect you to them you will go around in circles. The staff lie all the time and leave on a monthly basis, We went through 5 hub managers and 3 CSA agents, after months of fighting and them trying to get out of reimbursing us for losses by saying the staff member has left and they cant find the ticket agreeing to cover losses they finally did and then asked for a unreasonable amount of information to prove the cost of items lost in the meantime they off boarded our stock so no orders were fulfilled for 2 weeks so no customers received items. They delayed our move to another 3PL I believe out of spite they are very unprofessional, untrustworthy and generally just a mess, so if you want lies, losses, customer complaints, returns lost/stolen use Huboo. We are happy we didn't loose more then we have and we can now recoup our losses working with a professional 3PL, Huboo is cheap and so is their service/attitude. Don't be scammed by them.