Fantastic product! Very nice design and printing. Pefect. The instructions are actually inside the cardboard urn which is then covered in plastic upon delivery. This confused me as usually the instructions are in the delivery box on the top. Also The instruction sheet was good but I had several questions about transferring the ashes and the aqua bio degrativility of the paper and plastic bags that originally held the ashes from the crematorium. Customer service was great and told me that no, those are not biodegratable and I would need to transfer the actual ashes and remove the paper/plastic that came from the crematorium. The cardoard urn went into the water but rather than totally falling flat it tilted up in the water which made me a bit nervous as well as the instructions didn't mention this possibility. Still the product made for a fantastic, respectful end-of-life internment/celebration.