The Peaceful Pillow Water Urn I ordered originally arrived with a slight misspelling of my mom’s last name. Out of respect for my mom, I wanted it fixed. I initially tried reaching out via email with no response within a few days so I tried using the online form but kept getting errors. One phone call to a very friendly & empathetic customer service rep (David) and my issue was resolved. I received the corrected product and am relieved that it was expedited so I have it in plenty of time for my cruise & burial at sea. Thank you for your care & concern!
1 year ago
In The Light Urns has a
4.7
average rating
from
4,979
reviews
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