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MK
“Please never book through Jetcost! I recently booked a flight using Jetcost. I received a confirmation number, but that was the only thing I received. After 24 hours, they called and asked for an extra $400 because the ticket I booked was not available. They offered different tickets with 2-3 stops and a 20-hour duration instead of the 11-hour duration with one stop that I originally booked. When I asked to speak to a manager, the person I was speaking to hung up on me. They were incredibly rude and shouted at me, insisting if I believe that the ticket would cost $800. I had booked the ticket for $800, and that was not a cheap price, especially considering it didn't even include carry-on luggage. When I asked to cancel the booking since they didn't have the original flight available, they said they would charge me a cancellation fee. They claimed it was my problem that I didn't want to pay more or to fly to a different location, which was 1.5 hours away. Additionally, they didn't seem to care that I would have to pay more for an Uber to get to the alternate airport. This was a really bad experience. I would strongly recommend against using Jetcost, as it's not worth your time and money. I will be disputing this charge.
2 months ago
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Jetcost has a 1.0 average rating from 94 reviews

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Alice, Customer Support

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