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Kate
Said they would come in half an hour, took over an hour. Over the phone they said £60. Didn't attempt to open the door, just drilled it, charged me another £120. They then wanted to charge me £250 to replace the lock. I lost my patience and said just leave it I don't want you to change the lock, these costs are ridiculous. I now don't have a lock there, just using the deadlock underneath. Paid £189plus VAT to have my lock destroyed. They also gave me a fake email address to send my complaint to.
1 year ago
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DrLocksmith LTD has a 3.3 average rating from 61 reviews

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